Do I have a choice where my vehicle is repaired?

You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.


Do I need more than one estimate?

You are not required by law to obtain more than one estimate or appraisal.


Can my insurance company inspect my vehicle at your shop?

Some insurance companies may want you to visit their drive-in claims center before having your care repaired. You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here.


Do I need an appointment for an estimate?

No appointment is needed, stop by anytime, Monday through Friday from 8:00 am to 5:00 pm.


What is a deductible?

The deductible is the owner’s portion of the accident in regards to your vehicle. The amount of the deductible is determined at the time you took out your insurance policy.